ACE New Zealand spoke to Lautrec Chief Executive and Director Juliet Hyatt-Brown about how the company approached implementing ISO and why it’s keen to maintain it. 

ISO 9001 is the international standard for organisational excellence and the world’s most widely recognised quality management standard. It allows firms to continually monitor, manage and improve quality across all operations. 

At first glance, the amount of work involved can appear daunting and dissuade companies from going any further, particularly smaller organisations who may question the need for it, such as Lautrec Technology Group who were initially hesitant. However, following requests from Auckland Council to provide evidence of quality management systems for producer statement authorships, Lautrec decided to implement ISO and found the process straightforward and the benefits numerous and ongoing. 

Full story https://www.acenz.org.nz/how_lautrec_set_up_its_quality_management_system